Completion Isn’t Performance: What L&D Should Measure Instead
Completion data has a place, but it rarely tells the whole story. How to measure what people do differently—and why accessibility and clear outcomes have to start with the first design decision.
Everyone Can Build Training Now. Who’s Making Sure It Works?
With SMEs and AI tools creating more learning than ever, the question isn’t who is allowed to build. It’s what level of expertise and review each piece of learning needs—and who owns quality.
Would Your Training Pass the Monday Morning Test?
If a learner finishes on Friday, would they know what to do differently on Monday morning? A practical test for learning design—and why respect is one of the most powerful design principles we have.
Employees Aren’t Ignoring Your Training. They’re Telling You Something.
When employees tune out training, the problem usually isn’t motivation. It’s relevance, practice, manager support, and whether we gave people anything real to talk about.
Stop Starting With the Course
Five Questions to Ask Before Your Team Builds Training “We need training.” It’s one of the most common ways a learning project begins. A new process is launching....
